NATIMEX VIETNAM — Privacy Policy

Privacy Policy Last updated: May 2026

NATIMEX VIETNAM IMPORT EXPORT TRADING JSC (“Natimex”, “we”, “us”) is committed to protecting the privacy of visitors to our website (natimex.vn). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you visit our website or submit an inquiry form, we may collect the following information:

  • Contact information: full name, company name, email address, phone number
  • Inquiry details: product of interest, target volume, destination port, message content
  • Technical data: IP address, browser type, pages visited, time spent on site (collected automatically via analytics tools)

We do not collect sensitive personal data such as financial account numbers, identity documents, or health information.

2. How We Use Your Information

We use the information collected solely for the following purposes:

  • To respond to your inquiry or request for quotation
  • To communicate with you regarding products, shipments, or commercial terms
  • To improve the performance and content of our website
  • To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

  • Regional representatives or agents where relevant to routing your inquiry to the appropriate contact (e.g. our China representative)
  • Service providers who assist us in operating our website or business, bound by confidentiality obligations
  • Legal authorities where required by law or regulation

4. Data Retention

We retain your contact and inquiry information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. If you request deletion of your data, we will comply within a reasonable timeframe.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings; however, some features of the website may not function correctly as a result.

We use cookies for:

  • Session management
  • Website analytics (e.g. page visit statistics)

We do not use cookies for advertising or tracking across third-party websites.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent to processing at any time

To exercise any of these rights, contact us at the email address below.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions or requests regarding this Privacy Policy:

NATIMEX VIETNAM IMPORT EXPORT TRADING JSC Village 2, Nhan Co Commune, Lam Dong Province, Vietnam Email: info@natimex.vn