INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the minimum order quantity?

Our standard minimum is one 20ft FCL container per order. If you need samples first, just reach out — we can arrange international shipping for sample lots.

How do you handle quality control?

Every shipment is inspected against international standards, with GACC compliance and phytosanitary certification included as standard. We provide a Vinacontrol quality certificate with each order, and third-party inspection through agencies such as SGS can be arranged if you need it.

What payment terms do you accept?

We work with Irrevocable L/C at sight, or T/T on terms agreed in the sales contract. Happy to discuss what works best for your situation.

How long does it take to ship?

Once payment or deposit is confirmed, we typically have your container ready within 7–14 days. We ship from Cat Lai and Hai Phong, and handle all loading and logistics on our end.

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